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Support Services |
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Ladies Workout Express as Franchisor, is committed to delivering on-going Support Services to their Franchisees in order to provide the best possible opportunity for successful growth and development. These support services include:
- The Ladies Workout Express website with link to Franchisee which provides:
- The Ladies Workout Express Newsletters.
- A discussion forum facility.
- On-going training.
- Up-to-date health and fitness information.
- Marketing and promotional ideas and strategies.
- On-line advice and support.
- Facility to order promotional materials.
- Information relating to gym design and construction.
- The on-going analysis and review of the Key Performance Indicators and the provision of advice on how to strengthen the weakest links in order to build an evermore successful franchise business
- In-field support. Visits will be made to the Franchisee’s gym in order to appreciate the local situation and advise accordingly.
- Provision of refresher training at USA Head Office without cost.
- An on-going programme of Research and Development in all areas of the business activity to ensure that Franchisees remain at the forefront of developments in their sector.
- The provision of a good manufacturer’s warranty package on all equipment.
- The commitment for a Franchisor support person to visit with franchisees at their location to review business activity and provide advice and guidance. This to be provided as a minimum of two visits per annum.
- Provision of a database of new members as a tool to bring in new members.
- Provision of Inter-Franchisee Support Network, including weekly conference calls.
- Provision of Regional Training Programmes.
- Provision of state of the art up-to-date equipment to ensure that the Ladies Workout Express studio is at the cutting edge of developments in the sector.
- The on-going updating of the Operations Manual to ensure that the business system, in its most updated form, is available to the Franchisee.
- On-going advice with respect to corporate image to ensure that the attractiveness and credibility of the brand is ever improving.
- The maintenance of good communications with Franchisees in every possible way to ensure that everyone in the “family” is fully informed of all new policies and procedures. Also, it is important to fully understand each Franchisee’s particular business challenges and work with them to achieve the goal plan.
- The organisation of an annual conference as an occasion to provide recognition and motivation to all Franchisees.
 Step One
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